OPTICAL NETWORK VIDEO ELECTRONIC (SHENZHEN) CO., LTD has a clear pre-sale service management system,a strong after-sales team and technical team. And can provide a perfect service for you.
1. Pre-sales service, getting to the customers needs.
We pay attention to each customer\\'s response time and keep our customers in touch with our business at any time. 7*24 hours of telephone support, timely response, patient listening, understanding the customer\\'s needs and establishing effective communication with customers, and giving corresponding replies according to the situation, making strategies;
2. Sales service, guiding customers to find proper solution.
Guide the customer to make the right choice according to the pre-sales situation. And keep improving the quality of service through ing customers needs and satisfaction.
3. After-sales, assuring the guarantee.
Timely deal with customers\\' emails, phone calls and complaints etc., analyze the problems, solve customers\\' technical after-sales problems, and ensure that customers can get the best service from GWSpower.